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Tax shock hits the Dutch hotel sector
The accommodation sector in the Netherlands is trying to come to terms with the effects of an increase in Value Added Tax (BTW) from 9% to 21%. The impact of this change is even sharper because neighbouring Germany (7%) and Belgium (6%) have kept their tax rates for hotels at a low level. Estimates of the impact of the tax increase suggest an increase in hotel prices of over 8%, leading to decreased demand, and an 8% drop in turnover for hotels. There are already early sign

Greg Richards
5 days ago2 min read


Immersive exhibitions pose challenges for museums
More than a year ago we charted the rise of immersive exhibitions around the world, noting that: It is almost impossible these days to visit a major city without seeing at least one immersive exhibition by Dali, Van Gogh or Picasso. The Van Gogh Immersive Experience in Shoreditch, London, features two-storey projections of his greatest works with ‘ethereal soundscapes’ to accompany your journey. It seems that the growth in immersive exhibitions is now beginning to have an

Greg Richards
Jan 193 min read


Business opportunities for creative tourism in South Africa
A new article published in The Conversation analyses the demand for creative tourism in South Africa. Gijsbert Hoogendoorn, Anneli Douglas and Greg Richards report that Millennials (born between 1981 and 1996) are increasingly taking part in creative skill building experiences such as cooking classes in traditional African cuisine in townships like Soweto and Langa, or painting workshops in small towns like Villiersdorp in the Western Cape. Street creativity in Johannesburg

Greg Richards
Jan 51 min read


Barcelona, from ugly to beautiful to irresistible
December 11 th marks 40 years since the launch of the campaign ‘Barcelona, posa’t guapa’ (Barcelona, make yourself beautiful). This urban renovation programme coincided with the preparations for the 1992 Olympic Games, the event that propelled the city onto the world stage. At that point, the writer Manuel Vázquez Montalbán recalled that the city was like “a sunken Titanic”. (in Ferrer Viana, 2001: 16)17. The Barcelona, posa’t guapa campaign had two main elements: renovat

Greg Richards
Dec 11, 20252 min read


Predicting the growth of the 'attention economy'
Wendy Morrill and I recently wrote a piece for the Good Tourism Blog, charting the possible effects of the 'intention economy' - the idea that AI will soon know what you want before you do. This is significant because of the growing range of experiences we have to choose from. Algorithmic curation is already being applied in many fields: for example, 70% of the videos watched on YouTube are now selected for us by algorithms. Some of the implications of the growing curation t

Greg Richards
Dec 1, 20252 min read


Creative tourism: A $176 billion industry?
A recent report by Growth Market Reports indicates that the ‘creative tourism’ market was worth almost $90 billion in 2024, and is projected to grow at over 8% a year from 2025 to 2033. This would make creative tourism worth a whopping $176 billion by the end of 2033. Just a minute….isn’t creative tourism a niche market? Actively engaging with arts and crafts on holiday is a growing trend Yes, indeed, but it depends how you define it, and how you measure it. The Growth Marke

Greg Richards
Nov 25, 20251 min read


Carnival season is open!
Carnival has begun! – at least in the Netherlands and Germany, where November 11th marks the start of the Carnival season. At 11 minutes past 11, to be precise. There are various explanations of origins of this apparently strange timing, including the co-incidence with the timing of the end of the First World War. But the most logical explanation seems to be that 11 is the ‘fool’s number’, stuck between the more usual 10 and 12. Carnival season 2026 is open! Whatever the expl

Greg Richards
Nov 11, 20251 min read


Amsterdam's expat only zone
A new twist on the local-tourist debate in Amsterdam is marked by this ironic sticker appearing in the city centre. Tensions around the growing number of ex-pats in the city have been rising as housing shortages have sharpened and populist anti-migrant sentiment has grown. Amsterdam is particularly popular as an ex-pat destination because of the widespread use of English, the open and tolerant nature of the city and the varied cultural scene. Officially, the city is still ope

Greg Richards
Nov 10, 20252 min read


The struggle for ‘quality tourism’ in Barcelona
One of the common strategies to deal with the challenges of touristification in destinations such as Barcelona has been to push for ‘quality tourism’. The idea is that fewer tourists can generate just as much economic benefit, as long as they spend more. Alongside attracting tourists who stay longer and spend more, Barcelona’s strategy now aims to spread tourism throughout Catalunya, easing pressure on the city itself. Quality tourism? Recent figures indicate that tourist arr

Greg Richards
Nov 3, 20252 min read


“This is pretty therapeutic, isn’t it?” Creative regenerative tourism in the countryside
There was a time when just going to the Alpujarras, with their picturesque white villages nestling in the foothills of the Sierra Nevada in Andalusia, was enough for a fulfilling holiday. Those days are long gone, as travellers increasingly seek meaning and fulfilment from their holidays. A writer from the Guardian discovered as much when invited to sample a ‘wild clay ceramics retreat’ at Las Mecías , a “regenerative farm & experiential guesthouse in the Alpujarras”. If this

Greg Richards
Oct 27, 20253 min read


Amsterdam: What must not give way
A recent exhibition in Amsterdam highlighted the disappearance of the rough edges of the city in the face of continuing development. These ‘free spaces’ have offered havens for creativity, alternative lifestyles and sustainability programmes. Many of these locations around the fringes of Amsterdam have operated as cultural incubators, allowing artists to thrive and providing a base for experimental events and happenings. As we pointed out in a recent study of event space in A

Greg Richards
Oct 14, 20253 min read


Lego fandom: Kid’s play, or nerd territory?
You thought Lego was just for kids? Think again. Lego has been co-creating with adult makers for years, developing a worldwide network...

Greg Richards
Oct 3, 20256 min read


The Maker Island: The perfect creative place?
If you want to get away from it all, there are few better places than the middle of the Baltic sea. Bornholm, a tiny Danish island closer...

Greg Richards
Sep 22, 20254 min read


When being local is becoming global
We all think we know what ‘local’ means. Usually, it is tied to people who live in a particular place, and we usually assume that the...

Greg Richards
Sep 9, 20253 min read


The event impact fraud
Sail Amsterdam has just closed after 5 days of hosting over 10,000 ships and 2.5 million visitors in the city centre. Large scale urban...

Greg Richards
Aug 26, 20252 min read


Lies, damn lies and statistics: The cultural tourism myth lives on
One of the most enduring tourism myths is the idea that cultural tourism is growing faster than other sectors of global tourism. Ever...

Greg Richards
Jul 7, 20253 min read


“Europe is a winner” says Hilton. Not all would agree.
We reported a while ago on the negative effect of the Trump Administration on inbound arrivals to the USA , but it seems there is a...

Greg Richards
Jun 29, 20252 min read


The corporate future of music festivals?
Music festivals are in trouble. All over the place. We were first alerted to this by an article in the Dutch media, highlighting the...

Greg Richards
Jun 9, 20252 min read


The inside-out strategy turns the museum on its head
The Guardian called the newly-opened V&A East Storehouse in the Olympic Park in London ‘The national museum of absolutely everything’ . ...

Greg Richards
Jun 2, 20255 min read


Expanding knowledge on creative tourism in Europe
A recent report from the European Commission highlights the role of cultural and creative tourism in conserving Europe's rich heritage...

Greg Richards
May 20, 20252 min read
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